01246 861100 | sales@sbk.co.uk

Support Services

Our range of support services include Remote support, On-site support and software support, meaning that whatever your issue, we can help as soon as possible.

Remote Support

Using the latest technology we provide direct support to your desktop or server, allowing us to fix issues quickly just as if one of our qualified engineers was sat in front of you. You receive access to advice, troubleshooting and remedies from our friendly team which minimises downtime to your business, meaning you can focus on your business.

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On-Site Support

One of our friendly and professional support team will be there to resolve problems with your hardware, software or network.

SBK hold most hardware components in stock to ensure that any faulty equipment is replaced on the first visit. On the occasion that equipment can not be repaired within the first 24 hours then loan equipment is available to be installed as part of your support contract.

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We provide a complete service, which means you can enjoy total peace of mind. Whether you are choosing a solution for the first time or are upgrading an existing product, you can be confident that we have the skills and experience to guide you through every step of the way, from implementation to day-to-day operation.

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